1. Refund Policy
We want our customers to have a satisfactory shopping experience. This Refund Policy explains our requirements and procedures for returns, exchanges, and refunds.
2. Return Period
Customers may request a return within 30 days from the date the order is delivered.
3. Return Address
1733 Montauk HWY
Bellport, NY 11713
United States
4. Return Requirements
To be eligible for a return:
1. The return request must be submitted within 30 days of delivery.
2. Products must be unused, in original condition, and include original packaging when applicable.
3. Products must not be damaged, altered, or used improperly.
4. Customers must provide order information for return verification.
5. Return Shipping Responsibility
Customers are responsible for return shipping costs when:
1. The customer changes their mind.
2. The customer orders an incorrect product.
3. The product does not meet personal preference.
4. The return is not caused by a product defect or shipping error.
We will cover return shipping costs when the product received is defective, damaged, or incorrect due to our error.
6. Refund Processing Time
After we receive and inspect the returned product, approved refunds will be processed within approximately 3 business days.
7. Refund Method
Approved refunds will be issued to the original payment method used during the purchase.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact customer service with order details and relevant information so we can review and provide assistance.