Welcome to fujifoodstore.com.
This page contains frequently asked questions regarding the quick-frozen food products offered by FUJI CHINESE RESTAURANT INC.
Product-Related Questions
Q: What products do you sell?
A: We primarily sell quick-frozen food products.
Q: Do the products require refrigeration?
A: Yes; we recommend storing the quick-frozen food in a freezer according to the package instructions upon receipt.
Q: Are the products safe?
A: All products are handled and shipped in compliance with food safety standards.
Account-Related Questions
Q: Can I register for an account and log in?
A: Yes, users can register for an account and log in to manage their orders.
Q: What features does the account offer?
A: Features include:
- Viewing order history
- Tracking shipment status
- Managing shipping addresses
- Expediting the checkout process
Order-Related Questions
Q: How do I place an order?
A: Simply select your items, add them to your cart, and complete the payment.
Q: Can I modify my order?
A: You may contact customer service to request a modification or cancellation before the order has shipped.
Shipping-Related Questions
Q: Do you offer international shipping?
A: No, we only ship within the United States.
Q: How long does shipping take?
A: Typically 4–10 business days (including processing time).
Q: Which shipping carriers do you use?
A: We use the following carriers:
- USPS
- UPS
- FedEx
Refund-Related Questions
Q: What is the return period?
A: Customers may request a return within 7 days of receiving their items.
Q: How long does it take to receive a refund?
A: Refund processing typically takes 3–7 business days.
Contact Information
FUJI CHINESE RESTAURANT INC.
Email: cs@fujifoodstore.com
Address: 1733 Montauk HWY, Bellport, NY 11713, United States