1. Frequently Asked Questions
2. What products do you sell?
We provide kitchen supplies and kitchen utensils for customers throughout the United States.
3. Where do you ship?
We currently provide shipping services within the United States only. We do not offer international shipping.
4. How long does order processing take?
Orders are usually processed and shipped within 1-3 business days after payment confirmation.
5. How long does delivery take?
After shipment, orders typically arrive within 3-7 business days depending on the shipping location and carrier service.
6. How can I check my order status?
Customers can contact our customer service team with their order information to request order status updates.
7. Can I change or cancel my order?
Order changes or cancellations may be requested before the order has been processed or shipped. Once an order has been shipped, changes or cancellations may no longer be available.
8. What payment methods are accepted?
We accept:
1. VISA
2. MasterCard
3. American Express
4. Discover
9. What is your return policy?
Returns are accepted within 30 days of delivery if products meet our return requirements. Please review our Refund Policy for detailed information.
10. When will I receive my refund?
Approved refunds are generally processed within approximately 3 business days after the returned product has been received and inspected.
11. How can I contact customer service?
You can contact us through:
Email:
cs@fujifoodstore.com
Phone:
+1 9296149514